Get access to Shopify stores — without collaborator confusion
Onboard Shopify clients faster by collecting store access in one guided flow. No explaining roles. No incorrect invites. No stalled ecommerce launches.
Shopify onboarding often breaks at access
Getting access to a Shopify store should be simple — but it rarely is.
Clients don't know:
- Whether to add an agency as staff or collaborator
- Where to invite an agency inside Shopify
- Why access looks "accepted" but work still can't start
You end up sending instructions, correcting invites, or asking clients to remove and re-add access — while store work sits on hold. Part of the problem is that Shopify access isn't explained clearly to store owners.
How to explain Shopify access to clients (in plain English)
Shopify has two main ways to give someone access to a store:
Staff access is for internal employees. Collaborator access is for external partners like agencies. Agencies should almost always be added as collaborators, not staff.
Why collaborator access is the right choice for agencies:
- Designed for agencies Collaborator access is built specifically for agencies and freelancers
- Keeps ownership separate Store ownership and billing stay with the client
- Avoids unnecessary permissions No access to internal staff-only features
Many clients accidentally add agencies as staff or send incomplete invites — which leads to delays and confusion.
AgencyAccess guides clients through the correct Shopify collaborator flow, so access is granted properly the first time.
The manual way vs. a better way
The manual Shopify onboarding flow
- Explain collaborator vs staff access to clients
- Send step-by-step instructions with screenshots
- Ask clients to fix or resend invites
- Repeat the process when access is incorrect
It works — eventually — but it's fragile and time-consuming.
The AgencyAccess way
AgencyAccess replaces this entire process with one guided onboarding link.
- You send one onboarding link requesting collaborator access.
- Clients are guided step-by-step to find and provide their Collaborator Request Code.
- You send the approval request, they accept, and access is granted — all tracked in one place.
No re-invites. No guesswork. No follow-ups.
Shopify services you can connect
AgencyAccess supports onboarding access to:
Shopify Store (Collaborator access) Shopify collaborator access is designed specifically for agencies and external partners. It allows your team to work on a client's store without becoming part of their internal staff.
AgencyAccess ensures clients grant collaborator access, not staff access, so permissions stay scoped correctly from the start.
Collaborators cannot take ownership of the store or access billing by default, which makes this the safest and most appropriate access model for agencies.
How it works
Send one onboarding link
Share your AgencyAccess link via email, CRM, or proposal tool.
Client provides collaborator code
Clients find their Collaborator Request Code in Shopify Settings and paste it into the guided flow.
Accept and connect
Clients approve access using Shopify's native OAuth permission dialogs.
Works seamlessly with the rest of your onboarding
Shopify onboarding works together with:
Everything happens in one consistent client experience.
Used by Ecommerce Agencies for Shopify collaborator access to collect Shopify access without client confusion.
Trusted by 500+ agencies Agencies rely on AgencyAccess to simplify Shopify onboarding and launch faster.
Tom van Bodegraven
Teamlead SEA @ Endeavour
Shopify collaborator access used to slow down every ecommerce client. Now clients add us correctly the first time.
Ruben Runneboom
Co-founder @ Taskforce Agency
No more fixing invites or re-explaining roles. Shopify onboarding finally feels predictable.
Frequently asked questions
Does this replace Shopify collaborator access?
What access do we receive?
Is this secure?
Do we lose access if we cancel AgencyAccess?
Onboard Shopify clients without the confusion
Collect correct Shopify collaborator access in minutes — not days.
